Return & Refund Policy

At NeweggMedia.com, we are committed to ensuring your satisfaction with your purchase. If for any reason you are not satisfied with your redeem code, you may be eligible for a refund within the specified return period.

Eligibility for Refund:

Refunds are only applicable for unused redeem codes purchased from NeweggMedia.com

All refund requests must be submitted within 30 days of the original purchase date.

Once a redeem code has been used, it cannot be refunded or exchanged.

How to Request a Refund:

Contact our customer support team via https://kb.newegg.com/contact-us with your order number and a brief explanation of why you are requesting a refund.

Our team will review your request and process the refund if it meets the eligibility criteria.

Refund Processing:

Refunds will be processed within 5-10 business days after your request has been approved.

Refunds will be issued to the original payment method used for the purchase.

Exceptions:

Redeem codes that have been used or are no longer valid are not eligible for a refund.

Refund requests submitted after the 30-day period will not be accepted.